HOW LONG CAN I EXPECT TO RECEIVE MY PHOTOS?
This depends on a few different things:
1. If you have more than one product
2. If your product(s) are particularly complex to shoot
3. You are mailing your products to OMNi. Typical turnaround time is 3-5 days after receipt of your product. If you need a more expedited turnaround, please let us know so we can work with you to meet your deadlines. We want to make sure you get what you need as quickly as we can.
HOW WILL MY PRODUCT BE HANDLED?
Your product will always be handled the utmost care. Feel confidant knowing that OMNi is fully insured for even your most valuable items. Your product(s) will be cleaned before shooting to ensure the best possible photos in-studio. If you have special instructions for cleaning or handling, please mention in the request form. When your product is not being shot it will be stored safely until you are ready to pick it up or have it mailed back to you.
HOW DO I RECEIVE MY 15% OFF AS A NEW CUSTOMER?
If you are a new customer, we'll know and you will receive your discount with no questions asked! Simply fill out the order form and when your quote is emailed to you, the price will reflect the discounted amount. It's pretty simple.
HOW DO I GET MY PRODUCT TO OMNI AND GET IT BACK?
You have a few options here:
1. You can ship your product to OMNi, but you will be responsible for shipping costs both ways, and we only ask that you pack the product appropriately so that it can be re-packed easily for return shipping.
2. You can drop it off and pick it up from the studio.
3. We also offer pick-up and drop-off services within 75 miles of our studio. Pick-up and drop-off services will incur an additional fee of $.25/mile of driving time.
HOW CAN I 'GET PAID' BY SPREADING THE WORD??
As we work on a more automated system for this, all you need to do now is tell others about OMNi and make sure they tell us that YOU sent them! If they do, we will credit you with $50 for each new client*. That can really add up fast and you could be getting products shot for free in no time! If you help us, we help you.
*credit is not redeemable for cash